Privacy policy
This page explains what data Tutoring.net.au collects, why, and how to opt out. Plain English, no legalese performance.
1. What we collect
We collect three categories of data:
- Page-view analytics via Google Analytics 4. This includes the page URL, referrer, screen size, approximate location (country, region and city), and an anonymous session ID. It does not include your name, IP address (raw), or personal identifiers. We also run our own analytics script, described below.
- Form submissions. If you submit a tutor rate, contact us, or use any other form, we store what you submit so we can read it. Forms are processed by Netlify Forms.
- Advertising cookies via Google AdSense, if you have consented to them. AdSense uses cookies to serve you relevant advertising.
Our own analytics
As well as Google Analytics, this site uses a small analytics script that we run ourselves. Each time you load a page or interact with it, the script sends a short record to our hosting provider, Netlify, where it is stored. A record contains: the time; the page address without anything after a "?"; the page's type and, where the address names one, the listing, article or tool it shows; the website that sent you here (its address up to the domain, nothing more); your device type (mobile, tablet or desktop) and browser family; and, if the link you followed had them, its utm_source, utm_medium and utm_campaign campaign tags, which are kept for the rest of your visit. It also records when you click a phone, email or external link (for external links, the destination website's domain; never the phone number or email address), when you submit a form (the form's name or ID, never what you typed), labelled results that a tool on the page reports, whether you scrolled past 50% and 90% of a page, and whether the page was visible for 30 seconds.
Netlify tells us which country your connection comes from; we do not store your IP address. Your browser's user-agent is used to work out its browser family and to flag automated traffic such as search-engine crawlers; the user-agent itself is not stored. To group page views into visits, the script keeps a random visitor ID in this site's local storage that is replaced each day (UTC), and a random session ID in session storage that is replaced after 30 minutes of inactivity or when you close the tab. If your browser blocks storage, a temporary ID is used for that page only. The script sets no cookies, is not used for advertising and does not link your visits to other websites. The data is processed and stored by Netlify on our behalf and is not sold. We delete these records 14 months after they are made; after that we keep only daily totals, such as how many times a page was viewed, which cannot be linked to a visit or a visitor ID. You can remove the stored IDs at any time by clearing this site's data in your browser.
2. What we do not collect
- We do not require accounts. There are no logins.
- We do not track tutor inventory from other platforms. Rate data on this site comes from published aggregates with attribution.
- We do not sell, license, or transfer your personal data.
- We do not use tracking pixels on email (we do not run email marketing).
3. Cookies and opt-out
If you do not want Google AdSense to use cookies to serve personalised ads, you can manage ads settings at Google. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. Disabling cookies entirely is supported by all modern browsers.
4. Data retention
Google Analytics is set to keep event-level data, such as individual page views, for 2 months, and user-level data linked to its cookie for 14 months after your most recent visit; Google deletes expired data in a monthly process. These settings do not apply to the aggregated reports in Google Analytics, which show totals rather than individual visitors. Form submissions are retained for 12 months or until you ask us to delete them, whichever is sooner.
5. Your rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to ask what data we hold about you, to correct it, and to have it deleted. Email us at hello@tutoring.net.au with the subject line "privacy request".
6. Children
Although Tutoring.net.au covers content relevant to students (including under-18s), this site is intended for use by parents, guardians, and adult students. We do not knowingly collect personal data from children under 13. If you believe we have, contact us and we will delete it immediately.
7. Changes
If this policy changes materially, we will note the change at the top of the page and update the "Last updated" date below.
Last updated: